Design Survey

Design Feedback Survey

Dear Valued Customer,

As Owner and President of Casteel Heating and Cooling, Inc., I value the opinion and suggestions of our customers. A Design Manager recently met to discuss a new heating and air conditioning system and I would greatly appreciate your comments and feedback.

Respectfully,
Bob Casteel
Owner and President

This is a short 2 Minute Survey!
Customer Name(*)

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Property Address(*)

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Setting a convenient appointment time?

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Understanding your heating and cooling needs?

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Acknowledging any special needs you have?

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Knowledge of latest products and services?

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Answered all of your questions?

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Listen closely enough?

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Following up after the estimate?

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Design the system around your needs?

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Respectful of your home and pets?

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Project quote / perceived value?

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Your Casteel Heating and Cooling, Inc. Comfort Specialist's name

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Did you purchase a new Furnace, Air Conditioner or system for you home since our visit?

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If you selected a contractor other than Casteel, we would sincerely appreciate your feedback. As a small family owned company in a very competitive market, your honest response is critical to our success. What could Casteel have done better (or what did a competitor do) to win your business?

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