WE CARE - Casteel Heating and Cooling has a long standing tradition of providing the best Customer Service in the industry…. From the live person that answers the phones all the way to the thank you and survey cards that Owner and President Bob Casteel sends out after every job, WE CARE about our customers!

To provide this level of service, Casteel Heating and Cooling...

1. Rigorously conducts year round customer service training with each employee.
2. We survey every customer for ways we can improve.
3. We conduct thousands of phone interviews.
4. We’ve even implemented “focus group” meetings with customers to ensure we our providing unmatched service to the homeowner.

Already recognized as an industry leader in heating and air conditioning, Casteel now has the great distinction of being recognized for their World Class Service!