The Casteel Amazing Care

Meet Rachel - Our Amazing Care Supervisor

Meet Rachel - Our Amazing Care Supervisor

Casteel is only as good as its team. Featuring our team members, provide you the chance to meet the people that help us provide you Amazing Care!

Meet Rachel - Our Amazing Care Supervisor

Rachel from Casteel holding baby

Rachel has been with Casteel for 5 years this November. When Rachel started with Casteel, she was one of our Customer Service Representatives. Now she holds the title of Amazing Care Supervisor. Rachel has over 15 years experience in customer service. She also holds many other titles in the office; Office mom, nurse, counselor. Pretty much anything that you need help with Rachel is your go to person. She is always willing to help no matter the situation. Last year Rachel received the award for "Employee of the Year 2016."

Rachel is from Columbus, GA and currently resides in Kennesaw, GA. She has been happily married with her husband Richard for 15 years. They just celebrated their anniversary on September 7th in Helen, GA. They have been together for a total of 21 years! They met back in high school when they were just 16 but never connected. 2 years later a friend re-introduced them and it was love at first sight. The rest is history!

Together, her and Richard have two little sweet fur babies! Reilly is a 12-year-old Min-Pin, and his sister is Mia is a 3-year-old Chihuahua mix. They enjoy sleeping, eating, and sunbathing! Rachel enjoys taking them for walks in the park and snuggling with them. Rachel tells her sweet fur babies that, "they are the love of her life and Richard is lucky to come in 3rd on the list."

In her spare time Rachel loves spending time with her 3 nieces and 3 great nieces. Rachel doesn't reserve all of her love for her fur babies along, she also LOVES sloths! This November 11, Rachel will be celebrating her 40th birthday, and she is getting the opportunity to have a private encounter with a sloth. The sloth's name is Jubilee and her home is at the North Georgia Zoo. Rachel is beyond excited to get to spend the day with her.

Rachel loves working for Casteel. She sees firsthand that the motto "we will take amazing care of you" not only applies to each and every customer, but to the employees as well. The company was built on honesty and integrity, and Rachel sees those ethics standing true till this day. She considers everyone at Casteel her family.

The next time you call Casteel and get Rachel, remember to ask her about her sloth experience! If you or anyone you know are looking to be a part of an amazing team, contact Casteel or send your resume.