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6 Things to Look for in an AC & Heating Company

6 Things to Look for in an AC & Heating Company

6 Things to Look for in an AC & Heating Company

It’s summer, the temps are soaring and the next thing you know your HVAC system takes a turn for the worse. Or possibly it’s the dead of winter and your heating system goes out. Now what? Doing your research may mean the difference between getting what you want and having a disaster on your hands in the future. Below are 6 important things to look for in an A/C & heating company.

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  1. Upfront Pricing

While you do want pricing before and begins, you shouldn’t trust a company that gives you a price before seeing what the problem is with your HVAC system. An repairman should come to your home to find out:

  • Ducting condition
  • Amount of registers per room
  • Type of insulation
  • Age of HVAC system

Once an HVAC contractor has been to your home, insist on getting a written estimate. Never accept a verbal bid as it may not be binding depending on your state of residence. This estimate should include what is involved in the A/C repair, heating repair and the final price.

  1. Warranties

Your current system may be under warranty, and a good HVAC technician will follow the terms of the warranty. Or, you may be past warranty, in which case they should give you a new guarantee in writing.

It’s also good to ask about how refunds work. Make sure that you’re hiring a reputable A/C & heating company that installs the equipment properly and fully discloses their policy. In most cases you can’t get your money back should the repair not last. However, a reputable company will work with you to find a solution.

  1. Highly Trained, Background-Checked Technicians

You can look for these industry-standard certifications and screenings to verify that technicians are properly trained and trustworthy:

  • EPA 608 Certification
  • MSCA (Mechanical Service Contractors of America) STAR Certification
  • NATE (North American Technician Excellence) Certification
  • Background checks

You’ll also want to make sure an is properly licensed and insured to protect damage to your home or your assets if a contractor gets hurt on the job. If you’re receiving conflicting reviews about a company (or even if you’re not), it’s a good idea to check out their scores on the Better Business Bureau website.

  1. Installation Lead Time & Emergency Service

If you suspect something is wrong with your system, you’ll want to have it repaired as soon as possible. It’s important to keep things comfortable at home while keeping cooling and heating bills down. Timing can be of the essence, especially when you’re dealing with extreme temperatures. Before enlisting a new company, it’s vital to learn how long initial installation and repairs will take.

  1. Energy-consciousness

HVAC companies should recommend new energy-efficient equipment that may cost more upfront, but can increase comfort and save on electricity bills in the long run. They should also suggest retrofits for A/C repair and heating repair on older systems to reduce costs and explain how regular maintenance (yearly) can save you more money in the long run.

Did You Know? Residential air conditioning accounts for around 5% of the electricity consumed in the U.S. [source: http://aceee.org/topics/air-conditioners]

  1. Rebates and Discounts

Replacing an HVAC system is very expensive—fortunately some companies and states will offer discounts on energy-efficient equipment. Do your research to save a lot of dough!

Remember, who installs your HVAC system can be just as important as the system you ultimately end up choosing.

Locally operated since 1987, Casteel provides 24/7 plumbing, electrical, heating, and, cooling services that Atlanta-area customers rely on season after season. Our experienced installation teams deliver service backed by an Amazing Care guarantee that’s so reliable, we put it on every truck.


Call us today to schedule your free, no-obligation consultation today!

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