The Casteel Amazing Care

Frequently Asked Questions

Answers from Our Home Service Providers in the Atlanta Area

Casteel Heating, Cooling, Plumbing and Electrical is dedicated to providing exceptional home services to those who have questions about their property’s vital systems. Unsure whether to repair or replace? Need help explaining a strange noise, odor, or increase in your utility bill? Our technicians can help. Contact us today to discuss your unique issue or continue reading to see if your question is answered below.

Is regular maintenance necessary for my HVAC equipment?

Yes, as maintaining your unit can not only extend its life but also allow a technician to diagnose and repair any issues. This will not only save you money, but it can keep your unit working properly through the heat and cold of the summer and winter months.

My water isn’t as hot as I want it. Is there a problem with my water heater?

Obvious signs of an issue, including strange smells, noises, or leaking around the unit, may indicate a serious issue with your water heater. If you are not getting enough hot water, or if the water is not hot enough, you may need to seek out a professional from Casteel to diagnose and repair the problem.

What should I be doing to avoid a clogged toilet?

The easiest thing to do to prevent clogs is to ensure nothing that should not be flushed does not get flushed. This includes and small objects as well as feminine hygiene products, baby wipes, and paper towels. In addition, cut back on using excess toilet paper.

My lights flicker. What does this mean?

You may have an overloaded circuit or you may be experiencing a surge in your electrical system. Remember that electricity is very dangerous and should only be handled by a trained professional. Our team can effectively find the issue and fix it quickly to prevent fire or other dangerous conditions.

How can I tell if I need professional air conditioning and heating service?

We highly recommend that you schedule a service with our trained professionals whenever your heating, air conditioning or ventilation systems are not working properly. However, if the issues seem minor, but you are worried about them, you may want to check for some of the most common warning signs of HVAC troubles such as reduced efficiency, strange noises and odor, a sudden increase in your energy bills, and other unexplained issues.

How important is indoor air quality?

Just like most homeowners, you may not be paying that much attention to the indoor air quality in your home. In reality, however, indoor air quality is vital to you and your family’s overall comfort and health. If you wish to improve the quality of your indoor air, you may want to focus on the different factors that affect indoor air quality including purification, filtration, ventilation, and humidity. At Casteel, our highly skilled technicians can thoroughly assess your home’s indoor air quality and help you find the right services and products to improve or maintain good indoor air quality. We offer a wide variety of home systems such as a humidifier/dehumidifier or a purification or filtration system.

Your comfort is our top priority!

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