Essential and On-Call
Read our message to our community regarding COVID-19 preparedness.
No matter what’s in store for your home and family, your Casteel team is here to help.
Since day one, we’ve followed CDC guidelines and cleanliness best-practices when delivering essential cooling, heating, and plumbing services here in your neighborhood. Today, we’re still here for you, twenty-four hours a day, seven days a week (nights, weekends, and holidays, too!)
WELLBEING AND COMFORT IS OUR TOP PRIORITY NOW AND EVERY DAY. WE’RE CARING FOR OUR TEAMS AND HOMEOWNERS BY:
Our Cleanliness Best-Practices Include
- Using shoe covers and drop cloths in homes
- Wearing face masks and glove on every call
- Using waterless soap, hand sanitizer, and disinfectant surface wipes on every job
- Frequent cleaning of hands, tools, and work surfaces
Committed to our Technicians and our Homeowners
With new changes to daily life, we’re working closely with our pros to make sure they’re making their health a priority.
We offer no-contact service visits, as well as virtual visits with comfort consultants.
We require all teams to wear facemasks and gloves when in your home. We equip every truck in our fleet with disinfectant and wipes, so they can clean surfaces and tools thoroughly while on shift. We have trained our experts on social distancing best-practices. Most importantly, we ask all of our staff to closely monitor their health, and follow CDC guidelines on identifying symptoms, medical testing, and self-isolation.
“Bruno was very courteous and conscientious during his visit. He wore a mask (as did we) and we enjoyed his visit. He offered assistance and answered all of our questions. Thanks!” – Mark Richards
Here for You Any Time. Every Season, Every Day.
The impact of COVID-19 will continue to affect our homes, families, and neighborhoods for some time to come. One fact you can count on: Casteel has the teams, availability, and trusted cleanliness practices needed to is here to deliver A-plus rated heating, cooling, and plumbing service when you need it most.
Call to schedule with a live representative:1-770-852-8504