We guarantee that your system won’t break down during the heating or cooling season we’ve performed our tune-up and inspection, or your tune-up is free.
We also understand that emergencies happen when you least expect them. Prompt repair is vital to the safety and comfort of you and your family in cases like this, and our team at Casteel doesn’t believe you should be charged more for something out of your control. We will never charge you more for emergency service and response, no matter what hour of day or night you call us.
Casteel knows how frustrating it is to be without air conditioning, a hot water heater, or other vital home comforts and necessities. If your current unit is beyond repair, we can install a new one the next day in most cases, getting your home back on track as fast as possible.
From the very beginning, every aspect of our business has been crafted to provide one thing: Amazing Care to our customers. We’ll take Amazing Care of you on every job, during every interaction, or we’ll give you back your service call fee.
Casteel’s electricians, plumbers, HVAC technicians, and system design managers are the best in the business. We strive to create a company culture that encourages and supports our team members to enjoy their jobs and go the extra mile for our customers.
At Casteel Heating, Cooling, Plumbing and Electrical, what we say is what you pay. Our number one goal is to provide our customers with Amazing Care, and that includes upfront, honest pricing without any bait and switch tactics.
Whether our experts are repairing your air conditioner, replacing your hot water heater, or rewiring your kitchen, we’re proud to offer industry-leading warranties on our work. As a valued customer of Casteel, you’ll enjoy a full 10-year warranty on both parts and labor.
Knight Air Conditioning and Heating, the trusted name in home comfort for Gwinnett County and surrounding areas since 1971, has merged with locally owned and operated Casteel Heating, Cooling, Plumbing, and Electrical. The new partnership will provide additional offerings and benefits to homeowners in the East Atlanta area.